TalkTalk Help

Check your broadband password

If you're using a TalkTalk Business router you'll probably never need your broadband password. We send you a welcome pack which contains your broadband username and password but they're usually pre-programmed into the equipment before it's delivered to you.

If you're connecting a router that we haven't supplied, you'll need the username and password when you're setting up your router. Please see How do I setup a router that's not from TalkTalk? for more information once you have them.


Retrieve your username and password by calling our automated service

You'll need to call from your landline number so we can recognise your account

0870 087 5562

FREE from your TalkTalk Business landline


Your username is usually your TalkTalk business telephone number, followed by 

For example


For other accounts, see below examles

For Opal Soultuions or
For Pipex
For Nildram
For Freedom2Surf adsl01913712830@f2s.gw5 or adsl01892890089@f2s.gw2

Is my broadband password the same as my Wi-Fi password?

No it's not and are often confused with each other. If you would like to connect a device wirelessly to your router and need your Wi-Fi username and password, please see How do I find or change my Wireless Network Name and Password?.

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